Terms of Sales

Effective Date: 01st January 2025

These Terms of Sales (“Terms”) govern the sale of products by Copper Wires Poland, commercial name for the Polish company “P.P.H.U. BARWIK MAREK BARWIŃSKI” (“Seller,” “we,” “our,” “us”) to the customer (“Buyer,” “you,” “your”). By placing an order with us, you agree to the following terms.

1. General

  • Products

We specialize in the production and sale of copper cables, in various thicknesses. All products are manufactured to meet high industry standards.

  • Order Acceptance

All orders are subject to acceptance by Copper Wires Poland. We reserve the right to refuse any order at our discretion.

  • Pricing

All prices are quoted in PLN or EUR and are exclusive of taxes, shipping, and handling fees. We offer competitive pricing based on the quality of our products and services.

  • Payment Terms

Payment is due upon receipt of the invoice unless otherwise specified. We accept bank transfers and automatic debit payments. Late payments may be subject to interest charges.

2. Order Process and Shipping

  • Order Confirmation

After placing an order, you will receive an order confirmation from us. This confirmation does not constitute an acceptance of the order, but rather an acknowledgment that we have received your order.

  • Shipping and Delivery

We aim to ship all orders within two business days after payment is received, but this delay can be extended depending on stock availability. Shipping costs will be added to your invoice, and we will select the most appropriate carrier for delivery. Delivery times may vary depending on your location. While we strive to meet delivery estimates, we are not responsible for delays caused by shipping carriers.

  • Risk of Loss

Risk of loss or damage to the products passes to the Buyer upon delivery to the shipping carrier.

3. Return Policy

  • General Return Policy

We take pride in the quality of our products, and if any products are defective or damaged upon delivery, you may return them for a refund or replacement. To request a return, you must notify us within 5 working days of receiving the goods. Products must be in their original condition and packaging.

  • Non-Returnable Products

Custom or specially manufactured products, including cables produced to specific requirements, are not eligible for return unless defective.

  • Return Process

To initiate a return, please contact our customer service team at [insert email or phone number] with your order number and details about the issue. We will provide instructions for returning the products.

4. Privacy Policy

  • Personal Information

We value your privacy and are committed to protecting your personal information. Any personal data we collect will be used solely for processing your orders and improving our services. For more detailed information, please refer to our Legal & Privacy page.

  • Data Security

We use industry-standard encryption to protect your personal information and payment details during transactions. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Warranty

  • Warranty Coverage

Our products come with a warranty against defects in material and workmanship for a period of one year from the date of delivery. This warranty is limited to the replacement of defective products and does not cover damage resulting from misuse, improper installation, or unauthorized alterations.

  • Claiming Warranty

To claim under the warranty, please contact us with proof of purchase, a description of the defect, and proof of the defect (such as photos, videos, testimonies). We may request that you return the product for examination, and reserve the right to determine whether the defect has been caused by us, the delivery company or after the reception.

6. Limitation of Liability

  • Disclaimer of Liability

Copper Wires Poland will not be liable for any indirect, special, incidental, or consequential damages arising from the use of our products, including but not limited to lost profits, even if we have been advised of the possibility of such damages.

  • Maximum Liability

Our liability for any claim arising from the sale of our products is limited to the amount paid by the Buyer for the specific product that gave rise to the claim.

7. Governing Law and Dispute Resolution

  • Governing Law

These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction, e.g., Poland], without regard to its conflict of law principles.

  • Dispute Resolution

Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in Warsaw, Poland, under the rules of the Court of Arbitration at the Polish Chamber of Commerce (PCC).

8. Miscellaneous

  • Entire Agreement

These Terms constitute the entire agreement between the parties regarding the sale of our products and supersede all prior agreements or understandings, whether written or oral.

  • Amendments

We reserve the right to amend these Terms at any time by posting the updated version on our website. Your continued use of our services after such changes will constitute your acceptance of the revised Terms.

Contact information

If you have any questions or concerns about our Terms of Sales, please contact us at contact[at]copperwires-poland.com.